TEQ PRIVACY POLICY (iBlocks)

Contact information

1. Any contact information collected from mailing list subscription will only be used to send you communications from Teq, including but not limited to information around Teq’s products, services, events, and offers. (Users have the option to opt out of all communication)
2. Any contact information collected when/if you contact employees directly may be used to communicate with you in the future.

Personal Data

1. Personal data like logins and passwords are encrypted and stored securely and are used to identify your account, access level and present you with the services you are enrolled in.
2. While accessing our site, we may collect information regarding how you access our site. This may include information such as your computer’s IP address, browser type, browser version, the pages you visit on our site, the time and date of your visit, the time spent on those pages and other statistics. This information is used to improve the user accessibility and present them with the best user experience and services.

Aggregated Data

Any data collected from you, like cookies and usage data for analytics, research, is used to make sure that the website and/or Service functions properly. We also perform analytics, including measuring the popularity of different parts of the site, on this data to improve the operation of the website and its usability. Website usage data is also used to inform the improvement and further development of our websites and applications and for research purposes.

Aggregated or anonymized data, such as web usage statistics, may be made public on our websites, in our applications, and as part of publications or presentations. Whenever aggregated information is made available in any form, we will take reasonable efforts to ensure that individual users cannot be re-identified through ordinary means. Aggregated data is also used to inform the improvement and further development of our websites and applications and for research purposes.

Teacher Data or Administrator Data

We do not collect or use teacher data or administrator data relating to the annual professional performance reviews of classroom teachers or principals.

Third party service providers and your data

We work with a number of third-party service providers to further improve the quality of our service. These third parties do not share your information with any other third parties.

Teq uses the following third-party services on our websites:

What do we use your information for?

Any of the information we collect from Teachers/Administrators may be used in one of the following ways:

• To personalize your experience (your information helps us to better respond to your individual needs).
• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
• To process transactions (your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
• To administer a contest, promotion, survey or other site feature.
• To send periodic emails (the email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will be kept on file for more than 60 days in order to facilitate repeat orders.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Video players

We embed videos from our Wistia, LiveStream, and Flowplayer video accounts. They will store information about how you interact with these videos the video and may place cookies on your computer.

• Usage data
• Personally identifiable information
• Payment data
• Aggregated information

For all categories listed above, Teq does not share any of your information with outside parties.

How do we keep your information safe?

We have implemented a current best practice hosting protocol, data access control and additional security measures to ensure that any personal information we accept, and process is only exchanged between entities within a secure virtual private cloud. Given that your connection to the internet cannot always be guaranteed secure, it is advisable only to access our platform from a known secure environment and understand that transmission of personal information is ultimately done at your own risk.

How long do we store your information?

• Usage data
• Personally identifiable information
• Payment data
• Aggregated data*

For all categories listed above, Teq will only store your information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required by law.

Online iBlocks – We will not retain your personal information for longer than the life of your account with us. For students, we will retain all information stored within their PIN for no longer than 3 years.

*Historical, aggregated, and anonymized web analytics reports are retained indefinitely.